Refund Policy

Last updated: April 2026

Our Commitment

At Green Feed Supply, we stand behind the quality of our products. If you are not satisfied with your purchase, we want to make it right.

Return Eligibility

Products may be returned within 30 days of purchase if: the product is unused and in original packaging; the product was damaged during shipping; or the product does not match the description provided at time of purchase.

Non-Returnable Items

Opened bags of feed cannot be returned for health and safety reasons. Custom bulk orders are non-refundable unless there is a quality defect. Sample products provided at no charge are not eligible for refund.

Refund Process

To initiate a return, contact us at [email protected] with your order information and reason for return. We will respond within 2 business days with return instructions. Approved refunds will be processed within 5-7 business days of receiving the returned product.

Quality Issues

If you receive a product with a quality defect, we will replace it at no charge or provide a full refund, including return shipping costs. Please document the issue with photos and contact us immediately.

Contact

For refund requests: [email protected] — Green Feed Supply / askbuc.com